Delivery & Return Policy

Delivery Across Bangladesh

We process orders within 1–2 business days. Once your order has been shipped, you will receive tracking information when available. For bulk corporate gifting and customized merchandise, production schedules are confirmed during quotation approval.

Delivery times may vary depending on your location, shipping method, and carrier. Nationwide courier fulfillment covers Dhaka and all districts across Bangladesh.

Returns

We accept returns within 30 days of delivery for standard inventory items. Items must be unused, in their original condition, and in their original packaging.

To request a return, please contact us with your order number and the reason for the return.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible. We may ask for photos or other information to help resolve the issue swiftly with a replacement.

Non-Returnable Items

Custom, personalized, or made-to-order branded products cannot be returned once produced and approved, unless they arrive damaged or defective.

Refunds

Once your return is received and inspected, we will notify you about the status of your refund. Approved refunds will be issued to the original payment method.

Shipping charges are generally non-refundable unless the return is due to an error or defective product on our part.

Contact Us

If you have any questions about delivery or returns, please contact our support team at paperfortbd@gmail.com or call +8801521 584403.